Nagabaji Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and Nagabaji ("nagabaji", "we", "us", "the platform"). By accessing the nagabaji website, creating an account, making a deposit, or placing any bet or wager, you confirm that you have read these Terms in full and agree to be bound by them.

If you do not agree with any part of these Terms, you must not use the nagabaji platform. Continued use of the platform after any update to these Terms constitutes acceptance of the revised version. It is your responsibility to check this page periodically for changes.

To register and use nagabaji, you must meet all of the following eligibility requirements at all times:

• You must be at least 18 years of age. Nagabaji does not permit anyone under 18 to register or play under any circumstances.
• You must be accessing the platform from a jurisdiction where online gaming is not prohibited by local law.
• You must be a natural person — corporate entities may not register as players.
• You must not be on any self-exclusion list maintained by nagabaji or any affiliated gaming operator.
• You must not be an employee, contractor, or close family member of a nagabaji employee in a role that could create a conflict of interest.

Nagabaji reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory documentation, your account may be suspended and any pending withdrawals held until verification is complete.

Each player may hold only one nagabaji account. Duplicate accounts — whether created intentionally or accidentally — are not permitted. If you discover you have accidentally created a second account, contact support immediately to have it closed.

When registering, you must provide accurate and complete information including your real name, date of birth, and a valid contact method. Providing false information during registration is a breach of these Terms and may result in immediate account closure and forfeiture of any balance.

• Your username and password are personal to you and must not be shared with anyone.
• You are responsible for all activity that takes place under your account credentials.
• Nagabaji will never ask for your password via email, chat, or phone.
• If you suspect your account has been accessed without your permission, contact support immediately and change your password.
• Accounts registered using temporary or disposable email addresses may be subject to additional verification.

Nagabaji reserves the right to carry out enhanced due diligence on any account at any time. This may include requesting a copy of your national ID, a recent utility bill, or a screenshot of your mobile banking account to confirm ownership of the payment method on file.

Nagabaji accepts deposits via bKash, Nagad, and Rocket. These are the only supported payment methods. Deposits made through unsupported channels cannot be credited to your account and may not be recoverable.

• The minimum deposit amount is ৳100.
• Deposits are credited to your nagabaji wallet in real time under normal circumstances.
• All funds deposited must belong to you. Third-party deposits — where someone else sends money on your behalf — are strictly prohibited.
• Nagabaji does not charge a fee for deposits, but your mobile banking provider may apply their own transaction charges.
• If a deposit does not appear in your account within 30 minutes, contact support with your transaction reference number.

Nagabaji reserves the right to request proof of ownership of any payment method used on the platform. This is a standard anti-money laundering measure and is not a reflection on any individual player's conduct.

Withdrawals from nagabaji are processed to the same payment method used for the most recent deposit. This is a security measure to prevent funds from being redirected to unverified accounts.

• The minimum withdrawal amount is ৳200.
• Withdrawals are typically processed within a few minutes to a few hours under normal conditions.
• Your account must be fully verified before any withdrawal can be processed.
• Nagabaji reserves the right to request additional documentation before processing large withdrawals.
• Withdrawals may be delayed if there is an ongoing review of your account activity.
• Bonus funds are not withdrawable until the associated wagering requirement has been fully met.

If your withdrawal is taking longer than expected, please check your account notification centre first. In most cases, a pending verification step is the cause. If the issue persists, contact the support team with your withdrawal reference number.

Nagabaji offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are published alongside each offer. The general rules below apply to all nagabaji bonuses unless a specific promotion states otherwise.

• All bonuses carry a wagering requirement that must be met before bonus-derived winnings can be withdrawn.
• Wagering requirements are calculated based on the bonus amount unless stated otherwise.
• Bonus funds are used before real money funds when placing bets.
• Each player is entitled to claim each welcome bonus only once. Attempting to claim a welcome bonus on a second account is considered bonus abuse.
• Nagabaji reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Bonuses obtained through fraudulent means will be voided and the account may be closed.

All games on nagabaji use certified Random Number Generator (RNG) technology. This means every card deal, spin, and game outcome is genuinely random and cannot be predicted or manipulated by any party — including nagabaji itself.

Each game on the platform has its own set of rules, which are accessible from within the game interface. It is your responsibility to understand the rules of any game before placing real money bets. Nagabaji does not accept disputes based on a player's misunderstanding of game rules.

• Game results are final once confirmed by the system. Nagabaji does not reverse game outcomes except in cases of a verified technical fault.
• In the event of a technical fault during a game round, the round may be voided and stakes returned to the player's wallet.
• Attempting to exploit software bugs or glitches is prohibited and will result in account closure.
• Using automated software, bots, or scripts to play games is strictly forbidden.

The following actions are strictly prohibited on the nagabaji platform. Engaging in any of these activities will result in account suspension, forfeiture of balances, and may be reported to the relevant authorities:

• Registering more than one account on nagabaji.
• Providing false, misleading, or incomplete information during registration or verification.
• Using funds derived from illegal activity to make deposits.
• Attempting to launder money through the platform.
• Colluding with other players to gain an unfair advantage in any game.
• Using software tools, bots, or scripts to automate gameplay or gain an advantage.
• Exploiting technical errors, bugs, or glitches in the platform.
• Harassing, threatening, or abusing nagabaji staff or other players.
• Attempting to access another player's account without authorisation.
• Engaging in any form of fraud, including chargeback fraud on deposits.

Nagabaji reserves the right to suspend or permanently close any account at its discretion. Common reasons for account action include, but are not limited to:

• Breach of any provision of these Terms.
• Failure to complete identity verification within a reasonable timeframe.
• Suspicious account activity that triggers our fraud detection systems.
• A player's own request for self-exclusion under the responsible gaming programme.
• Regulatory requirements that prevent nagabaji from continuing to serve a particular player.

If your account is suspended, you will be notified via the contact details on file. Any real money balance remaining in a suspended account will be reviewed and, where no fraud or breach is confirmed, returned to the verified payment method on file. Bonus balances are not returned upon account closure due to a Terms breach.

You may close your own nagabaji account at any time by contacting the support team. Account closure requests are processed within 24 hours. Any remaining real money balance will be returned to your verified payment method.

Nagabaji is committed to promoting responsible gaming. We believe that gaming should be an enjoyable form of entertainment, not a source of financial stress or personal harm. We provide a range of tools to help players stay in control of their gaming activity.

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
• Session Time Reminders: Receive notifications when you have been playing for a set period of time.
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.
• Reality Checks: Regular pop-up reminders showing your session duration and net gaming activity.

If you are concerned about your gaming habits or those of someone you know, please visit our Responsible Gaming page for more information and access to support resources. Our support team is also available 24/7 to assist with any responsible gaming concerns.

Nagabaji collects and processes personal data in accordance with our Privacy Policy. By registering on nagabaji, you consent to the collection and use of your personal data as described in that policy.

Key points regarding your data on nagabaji:

• Your personal data is used to operate your account, process transactions, and comply with regulatory requirements.
• Nagabaji does not sell your personal data to third parties for marketing purposes.
• Data may be shared with payment processors, identity verification services, and regulatory bodies as required.
• You have the right to request access to the personal data nagabaji holds about you.
• Transaction and gaming records are retained for a minimum period as required by our regulatory obligations.

Nagabaji provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or that the platform will be free from errors at all times.

• Nagabaji is not liable for losses arising from platform downtime, technical faults, or internet connectivity issues beyond our control.
• Nagabaji is not responsible for any losses resulting from a player's failure to secure their account credentials.
• In the event of a game error that results in an incorrect payout, nagabaji reserves the right to correct the error and adjust the player's balance accordingly.
• Nagabaji's total liability to any player in connection with any single incident shall not exceed the amount deposited by that player in the 30 days preceding the incident.

Nothing in these Terms limits nagabaji's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

Nagabaji reserves the right to update or modify these Terms at any time. When we make material changes, we will notify registered players via the email address or phone number on file, and we will update the "Last updated" date at the top of this page.

If you continue to use the nagabaji platform after a change to these Terms has been notified, you are deemed to have accepted the updated Terms. If you do not agree with the changes, you should stop using the platform and contact support to close your account and withdraw any remaining balance.

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, please get in touch with the nagabaji support team. We're available around the clock and happy to help.

• Email: [email protected]
• Live Chat: Available 24/7 via the chat icon on the nagabaji platform
• FAQ: Visit our FAQ page for answers to common questions

For responsible gaming support, please visit our dedicated Responsible Gaming page where you'll find tools, resources, and contact details for specialist support organisations.